Duckworth Human Resources Consulting LLC

Duckworth HR Delivers™

Duckworth Human Resources Consulting LLC is a boutique consulting firm dedicated to addressing your specific HR needs. We are experts in HR strategy, consulting, compensation management, performance management design, HR business partnering, organizational design, change management, fractional HR and leadership coaching/training.

Located in the greater Bloomington/Normal, IL area, we serve clients across the U.S., with major cities like Chicago, St. Louis, and Indianapolis just a few hours away.
Duckworth HR Delivers™

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HR Service Areas For Foundational Human Resources

Human Resources Strategy and Consulting Services

Does your HR strategy align with your company's mission and vision? We can help make that connection by working closely with you - first seeking to understand your business to ensure that you have workable solutions to build leadership capabilities and employee accountability. Together, we'll identify gaps to achieve flexible and sustainable solutions that fit your culture. Learn about specific HR strategy & consulting services below.

Compensation Management and Program Design

Do you have a contemporary and sustainable compensation program that attracts and retains your top talent? If not, we are experts in creating job architecture, market pricing, salary structures, administrative guidelines and job descriptions. Our strategic approach focuses on optimizing your program through data-driven insights and best practices. Learn about our specific compensation services below.

Project Management & Leadership Training and Support

Need extra help? We can be your resource for professional/technical needs and HR leadership. We provide support during M&As, project management, creation and optimization of policies, procedures, workflow analysis, and change management tactics. We also offer leadership coaching and training related to our service areas. Learn about our specific project management and leadership services below.

Performance Management and Employee Relations Services

Struggling with how to assess, monitor, communicate, and document employee performance? We specialize in developing solutions that take the complexity and administrative burden out of performance management and thorny employee relations issues. Learn about our specific performance management and employee relations services below.

Transparent Pricing for Every Engagement

The starting rates shown below are for mid-size, private companies in general industry. Each engagement is tailored and priced to fit your unique needs.
Hourly Engagement
$95/ hour

Perfect for organizations that need targeted HR expertise without a commitment.

  • Pay only for the hours you need — no long-term commitment required
  • Fast access to senior HR expertise your team can't support full-time
  • Address gaps in policies, processes, handbooks, and performance mgmt.
  • Ideal for one-time needs, audits, or analytical or professional support services.
  • Flexible engagements that scale up or down as your needs change
Project Engagement
$5,000/ project

Best for companies tackling a defined HR challenge that needs expert, start-to-finish execution.

  • Defined scope, timeline, and deliverables
  • Full access to our complete range of HR service offerings
  • Project scoping and gap analysis to identify the right path forward
  • Integrated communications and change management support
  • Real outcomes, not just recommendations
Retainer Engagement
$850/ month

Ideal for companies that need interim or ongoing HR help. Each retainer includes a dedicated block of hours per month — priced to deliver real value without billing surprises.

  • HR Consultant-level assistance available when you need it each month
  • Predictable, fixed monthly costs for easier budgeting and planning
  • Priority response so you're never waiting when issues arise
  • Save 15% compared to standard hourly rates
  • Full access to our complete range of HR service offerings

Our Expert Consulting Team

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Susan Duckworth, MBA, SPHR Founder | Principal Consultant
With over 30+ years of combined experience in corporate HR and independent consulting, Susan is a seasoned strategic HR leader and hands-on practitioner. She works closely with clients to develop HR strategies that align with their company's mission and vision — driving the attraction and retention of top talent. Her areas of expertise include HR strategy and consulting, compensation, pay-for-performance, HR business partnering, fractional HR, and performance management. Susan holds certifications in compensation (CCP), benefits (CBP), global remuneration (GRP), ADKAR change management, and Six Sigma Yellow Belt (CSSYB).
Contact Us to Learn More!
susan@duckworthhrconsulting.com or call toll-free at (888) 398-8586 www.linkedin.com/in/susanduckworth
Stacey Curry, M.A., PCC, TICC Senior Consultant, Leadership Coaching
Stacey is an experienced leader, team coach, and consultant who assists clients in navigating the human dynamics that influence company outcomes. With expertise in Presence-Based Leadership Coaching, Global Team Coaching, Lean Six Sigma, and Company Change Management, she offers a practical, cross-industry viewpoint across diverse environments. Stacey is the founder of Feeling the Stones Coaching.
Learn about Stacey at: www.linkedin.com/in/staceycurrylee
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Monika Pintsch, M.A, CCP, CBP Senior Consultant, Compensation
Monika is an experienced, senior-level analytical practitioner and consultant. She is skilled in market pricing, job evaluation, salary structure development, data analyses, sales and executive compensation, compensation systems, and job architecture. Her commitment to detail ensures workable, sustainable solutions that align with clients' compensation strategy for the attraction and retention of top talent. She is a Certified Compensation Professional (CCP) and Certified Benefits Professional (CBP) from World at Work.
Learn about Monika at: www.linkedin.com/in/monikapintsch
Denise Slack
Denise E. Slack, B.A. Consultant, Compensation
Denise is an experienced, senior-level analytical practitioner and consultant. She is skilled in market pricing, job evaluation, salary structure development, data analyses, job descriptions, compensation systems, and job architecture. Her commitment to detail ensures workable, sustainable solutions that align with clients' compensation strategy for the attraction and retention of top talent.
Learn about Denise at: www.linkedin.com/in/denise-slack-ba343931
Loretta Thirtyacre, M.S., MBTI Senior Consultant, Leadership Effectiveness and Org. Design
Loretta is an experienced HR leader, consultant, speaker, and published author. She specializes in leader and team effectiveness, ensuring sustainable outcomes that align with business activities with strategic drivers. She is highly-skilled at coaching human performance and preparing executive leadership pipelines. Loretta is president of Thirtyacre and Associates.
Learn about Loretta at: www.linkedin.com/in/loretta-thirtyacre-0815001
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Molly Wilson, MBA SeniorConsultant, Communications
Molly is an experienced communications leader and consultant who leads and advises clients on internal, enterprise-wide communications and leadership messaging. She is highly-skilled at multi-channel communications that reinforce stakeholder alignment, workforce engagement, and culture change. She is known for building trust and delivering communication strategies that help companies move forward.
Learn about Molly at: ww.linkedin.com/in/molly-wilson-mba

Human Resources Strategy and Consulting Services

HR strategy planning session with business leaders

HR Strategy and Consulting

We operate as your senior HR thought partner — engaging at the strategic level to assess where your people practices stand today and where they need to go. We take a deeply consultative approach: first seeking to truly understand your business, culture, and goals before recommending a single thing. From there, we develop high-impact, executive-ready strategies that connect HR directly to business performance — closing critical gaps, strengthening accountability, and building a people foundation that scales with your company.

HR Business Partnering

Think of us as your embedded HR team — strategic thinkers with a can-do attitude who take the time to truly understand your business. We work directly inside your operations as your internal HR partner, bringing hands-on expertise across the full spectrum of our services. Whether you're navigating a workplace transition, M&A, or company redesign, we show up ready to partner, execute, and deliver real outcomes.

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Compensation Strategy and Consulting

Compensation is a strategic lever — and most companies are leaving it underutilized. We bring a consultative, business-first approach to compensation program design: assessing your current state, identifying what's limiting your ability to attract, retain, and motivate top talent, and building a contemporary, sustainable program that closes those gaps. From job architecture and market pricing to pay-for-performance frameworks and administrative guidelines, we design compensation programs that are aligned to your business goals, defensible under scrutiny, and built to scale.

Business leader presenting performance strategy to a diverse team in a modern office
Performance Management Strategy and Consulting

Performance management is one of the most underutilized levers in a company's people strategy — and one of the most legally exposed when done poorly. We take a diagnostic-first approach: assessing your current state, identifying where accountability breaks down, and designing the frameworks, tools, and processes that close those gaps. The result is a performance management program that is legally defensible, consistently applied, and directly tied to business outcomes.

Compensation Management Services

HR professional conducting research and analysis for a special study

Audits and Special Studies

Conduct targeted research and analysis on specific HR challenges — from benchmarking studies to compensation equity and workforce trends — delivering objective, data-driven findings and actionable recommendations. We also perform thorough HR audits that identify gaps in your practices, enhance compliance, and reduce company risk.

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Executive Compensation

Design and implement competitive executive compensation programs that attract, retain, and motivate top-level talent. We provide expert guidance on base salary benchmarking, short- and long-term incentive design, total compensation strategy, and pay governance — ensuring your executive pay programs are aligned with business performance, market competitiveness, and board expectations.

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Incentive Compensation and Pay-for-Performance Design

Develop reward programs that link pay to performance, driving accountability, motivation, and alignment with your business goals.

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Job Architecture

Build a structured job framework with clearly defined roles, levels, and job descriptions that support career growth, equity, and operational clarity.

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Job Descriptions

Develop clear, accurate, and legally defensible job descriptions that define role expectations, required qualifications, and accountability — supporting recruitment, compensation benchmarking, performance management, and compliance.

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Market Pricing & Job Evaluation

Benchmark roles against current market data using multiple survey sources — giving you a reliable, defensible foundation for pay decisions. We also evaluate and rank roles using structured job evaluation methodologies, ensuring internal equity and a consistent framework for aligning roles to salary grades and market benchmarks.

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Non-Monetary Rewards

Design and implement non-monetary recognition and reward programs that motivate employees, reinforce desired behaviors, and strengthen your culture — complementing your total rewards strategy without relying solely on compensation.

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Sales Compensation

Design and implement effective sales compensation programs that motivate your sales force, drive the right behaviors, and align with your revenue goals. We provide expertise in sales incentive plan design, quota setting, commission structure development, and pay mix analysis — ensuring your sales compensation program is competitive, fair, and tied directly to business performance.

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Salary Structures and Pay Practices

Design and implement competitive salary structures, pay practices and administrative guidelines that support your compensation strategy and ensure consistent pay decision-making across your company.

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Salary Surveys

Accurate market data is the foundation of a competitive compensation program. We guide you through the full salary survey process — selecting the right sources, matching jobs with methodological rigor, submitting data, and analyzing results to establish defensible pay positioning. Using multiple reputable third-party surveys, we ensure your market data is current, representative, and statistically sound.

Performance Management and Employee Relations Services

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Competency Models

Define the knowledge, skills, behaviors, and attributes that drive high performance across your organization. We design competency frameworks — from core organizational competencies to role-specific and leadership competencies — that establish a clear, shared language for performance, support objective evaluations, guide development conversations, and align individual behavior with your company's strategic priorities.

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Performance-Based Employee Relations

Need help with employee relations? We navigate complex performance-based employee relations issues with expert guidance that balances fairness, legal compliance, and a positive workplace culture.

Mature adult business leader standing, addressing a diverse group of professionals sitting in a circle during a corporate training session or workshop

Job Standards

Establish clear, consistent performance benchmarks for each role — defining the knowledge, skills, behaviors, and output expectations that employees must meet. Job standards support objective performance evaluations, accountability, and equitable employment decisions across your company.

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Performance Evaluation Tools and Processes

Design and administer structured performance evaluation processes that are fair, consistent, and legally defensible. We help you build evaluation frameworks — including assessment criteria, rating scales, and documentation standards — that give managers clear guidance for assessing employee performance against defined expectations. Well-designed evaluations reduce subjectivity, support compensation decisions, and create a documented record that protects your organization while fostering a culture of accountability and continuous improvement.

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Performance Improvement Plans (PIPs), Tools and Processes

Address performance challenges with structured, fair, and legally sound performance improvement plans (PIPs) and other tools that give employees a clear path to success.

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Performance Ratings Design

Design and implement clear, consistent performance rating systems that provide meaningful differentiation across employee performance levels. A well-structured ratings framework supports fair and objective evaluations, informs compensation decisions, and strengthens accountability — ensuring managers and employees share a common understanding of what performance excellence looks like at every level of the company.

Project Management and Leadership Training & Support

Project Management

We lead HR projects with a collaborative, stakeholder-first approach. Working collaboratively with internal resources and key stakeholders, we begin by first understanding the desired outcomes — identifying opportunities and surfacing constraints at each step. From there, we drive disciplined execution — managing scope, timelines, and dependencies to deliver defined results on time and on budget.

Fractional HR Services

No HR department? We become yours. We provide consistent, part-time HR support on a scheduled basis — ideal for startups and growing companies that need ongoing, strategic HR expertise without the cost of a full-time hire.

Interim HR Leadership & Professional Services

Lost your HR leader or facing a sudden gap? We step in quickly to provide senior-level HR coverage during transitions, leadership vacancies, M&As, or periods of rapid growth — until your permanent solution is in place.

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Leader Training - Coaching

HR-grounded, 1:1 or group coaching for managers and people leaders that builds the behaviors tied to workforce outcomes — including holding employees accountable and navigating complex performance-based employee relations issues in compliance with HR best practices. We also equip leaders with the skills to deliver effective, meaningful performance feedback conversations — ensuring feedback is clear, timely, and legally sound.

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Leader Training - General HR

Build stronger people leaders through targeted HR-based training. Our programs are grounded in HR best practices and cover essential management skills — including performance management, performance-based employee relations issues, effective feedback, and accountability — tailored to your company context and goals.

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Leader Training - Goal Setting

Equip your managers and people leaders with the skills to write clear, meaningful, and measurable goals. This training covers SMART goal frameworks, aligning individual objectives with company priorities, setting accountability expectations, and documenting goals in a way that supports fair and defensible performance evaluations.

Other Core HR Services

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Organizational Design

We take a structured, diagnostic approach to OD — assessing what's limiting performance, identifying where structure and accountability are misaligned, and designing targeted interventions to close the gaps. From team realignment to enterprise-wide restructuring, we deliver detailed roadmaps and decision frameworks built to execute, not just recommend.

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Communications and Change Management

We build and execute targeted communication plans for every stage of an HR initiative . That means defining the message, the audience, the timing, and the channel — then pairing it with structured change plans, stakeholder engagement tactics, and adoption milestones that drive compliance, reduce resistance, and keep implementation on track.

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HR Compliance

We conduct a structured review of your HR practices against applicable employment laws and regulatory requirements — identifying what you have, pointing out gaps, and prioritizing the risks that need to be addressed first. As experienced HR practitioners (not attorneys), we translate compliance obligations into actionable steps your team can actually execute, giving you a clear picture of your exposure and a practical roadmap to close it.

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HR Policies and Procedures

We audit your existing policies against HR best practices, identify gaps, and build or rewrite the documents your business actually needs. Each policy is scoped to your workforce, written for clarity and enforceability, and paired with structured workflow mapping that surfaces process breakdowns — giving you documented procedures that hold up under scrutiny and drive consistent execution.

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Employee Handbooks

We build handbooks from the ground up — reviewing what you have, identifying what's missing, and writing policies that are clear, enforceable, and aligned. Every handbook is scoped to your workforce, written in plain language employees will actually read, and structured to serve as a working reference that reduces ambiguity, supports consistent decision-making, and holds up when it matters most.

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Focus Groups

We design and facilitate structured employee focus groups — building the discussion guide, recruiting the right participants, and running sessions that surface candid, unfiltered feedback on culture, performance programs, compensation perceptions, and organizational change. Output is a written findings report with prioritized themes and specific, actionable recommendations.

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